Company Profile

Recognized for its dedication to providing professional solutions in the low voltage electric and smart electricity sectors, VORAX focuses on meeting the diverse needs of its customers. The company offers an extensive range of products, including terminal distribution electrical appliances, industrial distribution electrical appliances, and industrial control electrical appliances, ensuring that every aspect of the low voltage electrics field is covered comprehensively.

VORAX boasts a product portfolio that encompasses various essential items, catering to both residential and industrial clients. Among their main offerings are Residual Current Circuit Breakers (RCCB), Residual Current Circuit Breaker with Overload Protection (RCBO), Miniature Circuit Breakers (MCB), Molded Case Circuit Breakers (MCCB), Consumer Units, and Pilot Lamps. These products exemplify the cutting-edge technology and reliability that VORAX consistently delivers.

RCCBs play a vital role in electrical safety by providing protection against electrical shocks and fire hazards. They detect any imbalance in the current between the live and neutral wires and promptly interrupt the circuit, safeguarding individuals and properties from potential harm.

RCBOs, on the other hand, go a step further by combining the functionality of RCCBs with overload protection capabilities. This integrated design enables the immediate detection and isolation of electrical faults such as overcurrent and short circuits, enhancing overall electrical system security.

MCBs are widely used in domestic and commercial applications due to their compact size and reliable performance. These circuit breakers provide short circuit and overload protection, ensuring the smooth and uninterrupted flow of electricity.

MCCBs are preferred in industrial settings for their ability to handle higher currents and withstand heavy loads. These robust and durable circuit breakers offer reliable protection against dangerous electrical faults, helping to prevent damage to machinery and ensuring the safety of workers.

Recognizing the unique needs of consumers, VORAX also manufactures custom-built Consumer Units, allowing for efficient and organized power distribution within residential and commercial buildings. These units serve as the central hub for electrical distribution, ensuring optimum utilization of power while maintaining utmost safety.

Completing their comprehensive product range, VORAX offers high-quality Pilot Lamps that provide clear indication and visual feedback regarding power status, equipment operation, and faults. These lamps play a crucial role in simplifying diagnostics and troubleshooting, streamlining operations, and enhancing user convenience.

VORAX operates with a strong commitment to innovation, continuous improvement, and customer satisfaction. By staying at the forefront of technological advancements and adhering to stringent quality standards, the company has gained a reputation for excellence within the industry.

With a dedicated team of skilled professionals, VORAX delivers exceptional service and technical support to its valued customers. Through its extensive network, the company reaches customers not only domestically but also internationally, catering to a global clientele.

As the demand for low voltage electrics continues to rise, VORAX remains at the forefront, consistently striving to meet and exceed customer expectations. The company's unwavering dedication, extensive product range, and commitment to quality make it a trusted partner for both residential and industrial electrical solutions.

HONOR:

One of few Chinese companies with UL certification for US since 2007.

One of two Chinese companies who have NF certification for France.

The only Chinese company who have ISI certificate for India.

YUEQING VORAX ELECTRIC CO., LTD, commonly referred to as "VORAX," has been a prominent player in the electrical industry since its establishment in 2003. Situated in Liushi Town, Yueqing city, Zhejiang Province, the company has immersed itself in the pursuit of delivering exceptional quality products.

VORAX places utmost importance on the quality of its offerings and has obtained certification under the ISO9001 Quality Management System. This certification ensures that the company adheres to stringent quality control measures, guaranteeing that all products manufactured by VORAX comply with international IEC/EN standards. The commitment to quality extends beyond domestic regulations, as VORAX has also achieved numerous international certifications, some of which include [mention specific certifications].

As a testament to its dedication to meeting international standards, VORAX holds the prestigious UL certification for its pilot lamps since 2007. This recognition further solidifies the company's commitment to producing top-tier products that comply with rigorous safety and performance requirements.

VORAX's commitment to meeting the unique requirements of different global markets is evident in its receipt of the NF certification for France, making it one of only two Chinese companies to possess this esteemed certification. In addition, VORAX proudly holds the ISI certificate for India, further solidifying its reputation as the sole Chinese company to have obtained this specific certification since 2014.

Driven by a vision to become a leading enterprise in the low voltage electrics industry in China, VORAX consistently strives to exceed customer expectations. Embracing technological advancements and market trends, the company continues to invest in research and development to deliver innovative and cutting-edge solutions to its clientele.

With an unwavering commitment to quality, adherence to international standards, and robust certifications, VORAX stands as a trusted and esteemed player in the electrical industry. The company's dedication to excellence and its unwavering pursuit of customer satisfaction positions VORAX as a force to be reckoned with, poised to make significant contributions not only in the Chinese market but also on a global scale.

The process of inspecting the quantity and apparent condition of products is of utmost importance to ensure customer satisfaction. Upon receiving the products, customers are advised to promptly conduct a thorough inspection to identify any defects or discrepancies in quantity or status.

To facilitate a smooth and efficient inspection, it is recommended that customers carefully count the received products and compare the quantity with the order placed. Additionally, customers should meticulously examine each item for any visible damages or irregularities, such as scratches, dents, or other physical defects.

In the event that any defects or discrepancies are identified, customers are required to provide written notice to VORAX within two weeks from the date of receiving the products. This timely communication will allow VORAX to promptly address the issue and take necessary actions to rectify the situation.

VORAX, as a committed and customer-centric company, understands the significance of offering a satisfactory resolution for any defects identified in the products. Upon receiving written notice from the customer about any defects, VORAX will take immediate steps to replace the defective products with new qualified ones at no additional cost to the customer.

This replacement process will be seamlessly integrated into the customer's next new order, ensuring minimal disruption to their operations. By replacing the defective products with new ones, VORAX aims to demonstrate its commitment to providing high-quality products and excellent customer service.

Furthermore, VORAX acknowledges the importance of maintaining a strong and long-lasting relationship with its customers. Therefore, every effort will be made to expedite the replacement process, minimizing any inconveniences caused to the customer.

Customers can be assured that VORAX will handle their warranty claims in a fair and transparent manner. The company's dedication to customer satisfaction extends beyond mere product quality, as it strives to resolve any issues promptly and efficiently.

In conclusion, the inspection and warranty process is a crucial aspect of the customer experience when dealing with VORAX. Customers are encouraged to conduct a thorough inspection of the received products and promptly notify VORAX of any defects or discrepancies. With the commitment to replace defective products with new qualified ones, VORAX aims to ensure customer satisfaction and maintain its reputation as a reliable supplier.